Welcome to Equinox Hosting Support
We provide technical and billing support from Monday to Friday – 11:00 AM to 8:00 PM (MST).
Please note that we still provide support out of the defined hours, but the response time may vary depending on our availability.
Support Ticket
Our perferred way of contact is via support tickets through our client area.
Great for: General inquiries, billing inquiries, and account support
Submit A TicketDiscord
Ask for help with common questions from our Discord community groups.
Great for: Community support and game-related chats.
Join Our DiscordEmail Specific Programs
Legal
Please review our terms of service and privacy policy. For all other legal questions email:
legal [at] equinoxhosting.ca
Billing
For customers requiring billing support:
billing [at] equinoxhosting.ca
Partners
For content creators seeking partnerships:
partners [at] equinoxhosting.ca